Shipping policy
Effective Date: February 28, 2026
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
You’ll receive a confirmation email with tracking information once your order ships.
During launches, promotions, or holidays, processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times after shipment:
-
Express (1-3 business days)
Delivery times are estimates and may vary due to carrier delays, weather, or high shipping volumes.
Shipping Locations
At this time, we ship within the United States only.
If you’re interested in international shipping, please email us at support@755active.com.
Order Tracking
Once your order ships, you will receive an email with your tracking number. Please allow up to 24 hours for tracking updates to appear.
Lost or Stolen Packages
7:55 Active is not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier. If your package is missing, please contact the carrier directly to file a claim.
If you need help locating your tracking information, email us at support@755active.com and we’ll do our best to assist.
Incorrect Address
Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an address mistake, email support@755active.com immediately. We’ll try to update it if your order hasn’t shipped yet.
Damaged Items
If your order arrives damaged, please contact support@755active.com within 7 days of delivery with your order number and photos of the issue so we can help.
